Terms and conditions of use
The website and you.
This website is operated by Clickteez Ltd (“Clickteez”) and references to “we”, “us” and “our” shall be deemed to be references to Clickteez. References to “you”, and “your” shall be deemed to be references to persons placing an order via this website or any other website operated by Clickteez.
Eshots, HTML and Offers
Offer is valid on the web only. Only one offer per customer. To qualify, the order must be placed by the end date supplied in the offer or, where appropriate by December 31st of offer year. Offer cannot be used in conjunction with any other offer or discount.
Promotions, Coupon Codes and Other Offers
These Terms & Conditions are supplemental to any additional terms that might apply to specific transactions.
Placing an Order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact our Sales department before placing an order with us either by telephone on +44 1732 741 357, by email at: firstname.lastname@example.org.
By placing an order via this website you are making an offer to Clickteez to purchase the goods detailed in your order upon the terms described in your order.
Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Clickteez for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see the Shipping details.
We hope you will be delighted with your Clickteez goods. If for any reason you wish to return an item it must be unused. Returns must be notified with 7 working days or receipt of purchase. We shall be given all reasonable opportunities to inspect such goods. We reserve the right to replace the goods or issue a credit note.
To return your items contact Customer Support to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or refund.
For any return, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty.
Please follow the simple steps below:
- Contact Customer Support via email (email@example.com) or DM (@clickteez) to receive a Return Merchandise Authorization (RMA) number and specify whether you want a replacement or a refund.
- Write the RMA number on the packing slip and include the slip in your return package.
- Please return products to: Clickteez
PO Box 9877
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
Payment and Taxes
We accept online payment in a secure environment by credit card. We currently accept PayPal.
All prices quoted on this website are accurate at the time of publication. If your order is being dispatched to a destination outside the European Union (EU) then your sales tax will be zero.
Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them. We reserve the right to review our prices at any time.
Conformity of Goods
Every care has been taken to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Copyright and Trademark
The contents of these pages (including all, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Clickteez Ltd . ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited except that you may: Copy, print or download extracts of the material on this website only for the purpose of using this website in good faith for domestic purposes or placing an order with Clickteez.
You acknowledge and agree that any Content, including but not limited to text, data, photos, graphics, etc. or other material contained or distributed on or through the Site, by Clickteez, its advertisers or other third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws. You may not use or distribute any Content received through the Site without the authorisation of the Content owner. You agree not to publish, reproduce, copy, in whole or in part, nor upload, download, post, email, sell, or otherwise distribute Content available through the Site, in violation of applicable copyright and other intellectual property laws.
You retain all ownership rights to your Content submitted to the Site. By submitting Content to Clickteez, you grant Clickteez a nonexclusive, worldwide, transferable license to use, copy, reproduce, modify, publicly display, and distribute your Content.
You acknowledge and agree that the Site and any software provided to you or used in connection with the Site, including, for example and without limitation, any application programming interfaces (API) or other scripts (“Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Except to the extent that a separate click on agreement applies to a particular piece of Software, subject to your compliance with the terms and conditions of this Agreement, Clickteez grants you a non-exclusive, non-transferable, non-sublicenseable license to use the Software solely as necessary to use this Site and provided that you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Software, in whole or in part.
The intellectual property rights in or relating to the content of any notes, messages, e-mails, postings, letters, ideas, suggestions, concepts or other written materials which you submit or communicate to Clickteez (excluding your Content you submit) will automatically be deemed to be assigned, granted and transferred by you to Clickteez upon their submission or communication to Clickteez, and you do assign all rights therein to Clickteez and agree that the same will automatically become the property of Clickteez and that Clickteez may use, exploit, copy, publish, implement, transfer and in all other ways deal with such materials and all of the intellectual property rights therein in any way and for any purpose Clickteez may elect, forever.
Intellectual Property Policy
Clickteez respects the intellectual property rights of others. We ask our users to do the same. Clickteez may terminate the accounts of users who appear to infringe the copyright or other intellectual property rights of others.
If you believe that your Content has been copied in a way that constitutes copyright and/or trademark infringement, please notify Clickteez, and provide the following information (“Notice”):
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright/trademark interest;
- a description of the copyrighted work and/or trademark claimed to have been infringed;
- a description of where the claimed infringing Content is located on our Site
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright/trademark owner, its agent, or the law
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are authorized to act on behalf of the owner of the copyright/trademark interest involved.
Clickteez’s Copyright Agent can be reached at: firstname.lastname@example.org or by telephone at: +44 1732 741 357.
Representations and Warranties
You represent and warrant that you are the owner of the content which you submit and that the content does not infringe upon the property rights, intellectual property rights (copyrights and trademarks) or other rights of others. You also represent that there are no outstanding disputes in connection with the property rights, intellectual property rights or other rights in the content or any parts of the content. You hereby represent and warrant to us that this Agreement has been duly and validly accepted and delivered by you and constitutes your legal, valid and binding obligation, enforceable against you in accordance with its terms; and that the acceptance, delivery and performance by you of this Agreement are within your legal capacity and power; have been duly authorized by all requisite action on your part; require the approval or consent of no other persons; and neither violate nor constitute a default under the (i) provision of any law, rule, regulation, order, or judgment to which you are subject or which is binding upon you, or (ii) the terms of any other agreement, document or instrument applicable to you or binding upon you.
Disclaimer & Limitations of Liability
Clickteez does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, neither Clickteez nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Clickteez or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Clickteez Limited and any other associated company of Clickteez as if references to Clickteez included references to each such associated company.
While Clickteez uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Clickteez will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Clickteez takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Clickteez will not be responsible nor liable for your use of any other websites which you may access via links within this website. Clickteez does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Clickteez.
The entire liability of Clickteez under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Clickteez will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Clickteez may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Clickteez.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
Law and Territory
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
You can access our website home page and browse our site without disclosing your personal data. You can choose whether to register on our site. Registration involves the following information: your title, name and address (including option to save different delivery addresses), contact phone number and e-mail addresses.
Once you have purchased with us, we will send you our latest brochure, information and special offers. Occasionally we may pass your details on to like-minded, carefully screened companies. When you register we will ask you if you wish to receive such information – if you do not, simply tick the appropriate box. Alternatively you can always e-mail us with your details and mailing preferences.
All our information is collected and stored according to the Data Protection Act and Distant Selling Directive.
How we use email
If you register for email or if you provide your email address during the check-out process, we may occasionally send you Clickteez emails. These emails will inform you of our launch of new products, special sales or events taking place.
If you do not wish to continue receiving them, you may unsubscribe at any time by emailing us.
Please note: In order to process your purchases we will send you a confirmation email. This will only contain order related information.
How we use your mailing address
We use your mailing address to:
- Send you your order;
- Verify your payment information;
- Send information on our latest collection to you;
- Occasionally we may also contact you with the latest news on product launches, events or competitions we are running.
If you do not wish to receive information on Clickteez simply call +44 1732 741 357 We do occasionally make our mailing list available to carefully screened companies whose products or services might be of interest to you. Once again you can choose to opt out of this scheme by emailing us or calling +44 1732 741 357
Our data collection and storage is governed by the rules of the UK’s Data Protection Act. We are committed to complying with the Data Protection Act 1998 and adhere to the Distant Selling Directive.
About Cookies and the way we use them
A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your siteping basket.
We want you to feel completely at ease doing business with us over the Internet. We know that security is a major concern to many of our customers and have therefore put a system in place that is far safer than giving your card to a waiter in a restaurant.
When you’ve finished siteping and begin the checkout process you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this “safe” area. Once you’ve entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.
We do not hold or store any credit card details or financial information. This does mean that you will need to repeat your credit card details for every order – a minor inconvenience – but one that makes it totally safe to order online with Clickteez.
Some versions of browsers and some firewalls don’t permit communication through secure servers. If you are unable to connect to a secure server or if you prefer not to pay online, simply call or fax your order through.
Telephone:+44 1732 741 357 Fax:+44 20 7900 6630
Our Customer Services are open: 8.45am – 6pm (GMT) Monday – Friday
Outside these hours please leave a message after the recording or email us and we will get back to you.